In today’s world economy, it pays to show off operational or operations excellence. What worked ten years ago is commonplace today. Companies have to continually reinvent themselves and develop their human potential.
World wide companies such as Motorola, GE, and Tyco have adopted quality management strategies such as Six Sigma and Lean. Metrics, targets, and benchmarks have become the mesh of large corporations’ ways of promoting interdepartmental communications and gauging management by objectives against inter-departmental efforts.
Where’s Six Sigma, ISO, and TQM with respect to the Human Resources arm of your office? It seems that the only thing that harmonizes with your HR team are balanced scorecards and Six Sigma Change Plots and Employee Participation Surveys.
Many world class organizations are increasingly resorting to the Lominger Competencies when completing their annual employee evaluations in such a way that the the human potential aspect ties into the Lean Six Sigma effort.
The Lominger Competencies were invented by Michael M. Lombardo, Ed.D., and Robert Eichinger, Ph.D. and they’re a great performance measurement tool for employee development.
1. ACTION ORIENTED
2. DEALING WITH AMBIGUITY
3. APPROACHABILITY
4. BOSS RELATIONSHIPS
5. BUSINESS ACUMEN
6. CAREER AMBITION
7. CARING ABOUT DIRECT REPORTS
8. COMFORT AROUND HIGHER MANAGEMENT
9. COMMAND SKILLS
10. COMPASSION
11. COMPOSURE
12. CONFLICT MANAGEMENT
13. CONFRONTING DIRECT REPORTS
14. CREATIVITY
15. CUSTOMER FOCUS
16. TIMELY DECISION MAKING
17. DECISION QUALITY
18. DELEGATION
19. DEVELOPING DIRECT REPORTS AND OTHERS
20. DIRECTING OTHERS
21. MANAGING DIVERSITY
22. ETHICS AND VALUES
23. FAIRNESS TO DIRECT REPORTS
24. FUNCTIONAL/TECHNICAL SKILLS
25. HIRING AND STAFFING
26. HUMOR
27. INFORMING
28. INNOVATION MANAGEMENT
29. INTEGRITY AND TRUST
30. INTELLECTUAL HORSEPOWER
31. INTERPERSONAL SAVVY
32. LEARNING ON THE FLY
33. LISTENING
34. MANAGERIAL COURAGE
35. MANAGING AND MEASURING WORK
36. MOTIVATING OTHERS
37. NEGOTIATING
38. ORGANIZATIONAL AGILITY
39. ORGANIZING
40. DEALING WITH PARADOX
41. PATIENCE
42. PEER RELATIONSHIPS
43. PERSEVERANCE
44. PERSONAL DISCLOSURE
45. PERSONAL LEARNING
46. PERSPECTIVE
47. PLANNING
48. POLITICAL SAVVY
49. PRESENTATION SKILLS
50. PRIORITY SETTINGS
51. PROBLEM SOLVING
52. PROCESS MANAGEMENT
53. DRIVE FOR RESULTS
54. SELF-DEVELOPMENT
55. SELF-KNOWLEDGE
56. SIZING UP PEOPLE
57. STANDING ALONE
58. STRATEGIC AGILITY
59. MANAGING THROUGH SYSTEMS
60. BUILDING EFFECTIVE TEAMS
61. TECHNICAL LEARNING
62. TIME MANAGEMENT
63. TOTAL WORK SYSTEMS
64. UNDERSTANDING OTHERS
65. MANAGING VISION AND PURPOSE
66. WORK/LIFE BALANCE
67. WRITTEN COMMUNICATION
Fore more about the competencies, visit http://lominger.com
