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![Notes from a Lean Six Sigma Rock Star]( "Notes from a Lean Six Sigma Rock Star")
November 30, 2009To many people are drifting through life accepting whatever comes their way rather than creating a plan to get what...
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November 12, 2009Any system invented or developed for improving a process or product is not foolproof. A new principle or system is...
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October 15, 2009Intense program designed to improve customer service and drive operational efficiencies GLASTONBURY, Conn.–(Business Wire)– Open Solutions Inc.®, a leading provider...
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September 18, 2009In today’s world economy, it pays to show off operational or operations excellence. What worked ten years ago is commonplace...
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![Why Service Needs the Human Touch]( "Why Service Needs the Human Touch")
September 15, 2009We see examples everywhere of technically based businesses that are able to make great products that are incredibly reliable, yet...
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September 14, 2009I was getting ready to write a blog and was visiting several books I had just completed for some background...
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![Six Sigma Success Story With Transplace, RockTenn]( "Six Sigma Success Story With Transplace, RockTenn")
September 2, 2009Hot Topics Covered Among Sunny Delight, Colgate-Palmolive and Del Monte Include Collaboration, Proactive Views from the Outside-In and “Green means...
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August 28, 2009I recently reread the 1990 book, The Machine that Changed the World by James Womack, et. al. It’s about a...
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![Lean Management Tools and Six Sigma Integration]( "Lean Management Tools and Six Sigma Integration")
August 26, 2009Any system invented or developed for improving a process or product is not foolproof. A new principle or system is...
