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January 6, 2010Some businesses may not like the number of complaints they receive no matter how few there are. This is...
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![Six Sigma In The Insurance Industry]( "Six Sigma In The Insurance Industry")
December 1, 20096 Sigma concepts and philosophies were originally developed for improving the overall quality of business processes in the manufacturing sector....
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October 10, 2009One of the most undervalued tools I learned, grasped, and forgot about for lack of use, is the SIPOC. Lately,...
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October 2, 2009Six Sigma (sometimes referred to in short as 6 Sigma or 6S) is a data driven approach to facilitate the...
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![Why Service Needs the Human Touch]( "Why Service Needs the Human Touch")
September 15, 2009We see examples everywhere of technically based businesses that are able to make great products that are incredibly reliable, yet...
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September 3, 2009Hey there Six Sigma Colleagues! I thought with school back this week I’d throw in my first homework lesson. Here’...
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![Which Customers Should a Six Sigma Company Listen To?]( "Which Customers Should a Six Sigma Company Listen To?")
September 3, 2009You have to concentrate on the organization’s strategy – and it market leadership and value establishment, then the voice of...
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![Six Sigma Success Story With Transplace, RockTenn]( "Six Sigma Success Story With Transplace, RockTenn")
September 2, 2009Hot Topics Covered Among Sunny Delight, Colgate-Palmolive and Del Monte Include Collaboration, Proactive Views from the Outside-In and “Green means...
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![The Link Between Six Sigma Metrics and Profitability]( "The Link Between Six Sigma Metrics and Profitability")
September 2, 2009The practice of using six sigma metrics as tools of measuring performance gained tremendous popularity because of the increasing number...
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![Identifying and Evaluating the Right Key Value Added Stuff]( "Identifying and Evaluating the Right Key Value Added Stuff")
September 2, 2009Identify and evaluate the key ‘value adding’ activities which may enable an organisation to gain and sustain an effective position...